User Information:

The website obtains the information you provide when you register/subscribe. When you register with us, you may provide us with the following information: your name, email address, location, phone number and car model. Al Taer may collect such information and your activity on our website. The Information collected by us shall be used for ensuring good customer experience and high quality of our services. We may use your contact details to coordinate for order delivery, for resolving your queries or for notifying you about changes to our products or services or our online platforms. We strictly do not store your payment information anywhere.

The information may be used for analysing trends and improving user experience on our website. Aggregated and individual, anonymised, and non-anonymized data may periodically be analyzed to enhance overall user experience of the platform and to identify opportunities to help us improve the platform, products and our services. We may use the individual data and behaviour patterns combined with personal information to provide you with personalised content.

We will not share your information with third parties except in the rare case when third parties are used for providing certain services which we may use to analyse information to personalise, drive insights and help us improve your experience or reach out to you with more relevant and value-adding information, products and services.

We do not sell, trade or rent your Information to any third party under any circumstances. We may at times provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties. However, this information, when disclosed, will be in an aggregate form and does not contain any of your personally identifiable information.

We follow a strict confidentiality policy with regard to the disclosure of confidential information to our employees or other personnel. There may be situations where we may disclose confidential information only to those of our employees and other personnel on a need to know basis. Any breach of confidential information by the employees, personnel within the Company is dealt with stringently by us.

We may plan to retain user information while an account is active or for at least five years afterwards. We may alter this practice according to business requirements. For example, we may lengthen the retention period for some data if we believe it can improve user experience. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space. We will delete information based on a request received from you within a reasonable period and the latest within ninety days of receiving a deletion request.

In case any individual under the age of 18 years of age is utilizing the website, such usage will be undertaken only with the strict supervision and approval of a parent or a legal guardian or any other person having parental responsibility for the child, and Al Taer will not be responsible for the same at any time and in any manner whatsoever.

Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. Your consent to this policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.

 

Your Rights:

You can always choose not to provide the requested information to us; it will however result in you not availing certain features if, or the entire, of our Services. With respect to Information you will have the following rights/preferences: access, confirm, and review Information you may have provided; correct Information that may be inaccurate or irrelevant; deletion and erasure of your Information from pages of the website; restrict any form of processing you may not be comfortable with; however, this may result in discontinuation of your use of our services in certain cases. In order to exercise these rights, please feel free to contact us on the email address care@al-taer.com.

If you want to withdraw your consent or raise any objection to the use of your Information for receiving any direct marketing information, you can do so by contacting our customer support at the above-mentioned addresses.

 

Third-Party Services:

We may use your Information to send you promotional Information about our products and services occasionally. We shall not be responsible for any disclosure of Information due to unauthorised third-party access or other acts of third parties or acts or omissions beyond our reasonable control and you agree that you will not hold us responsible for any breach of security unless such breach has been caused as a direct result of our negligence or wilful default.

We use support services of third-party platforms and/or companies to direct you to payment gateways when you opt to pay for our Services. Your financial information is collected, stored and retained by such third-party platforms. We and such third-party platforms undertake measures designed to provide a security level that is appropriate to the risks of processing your personal information and shall comply with applicable laws. However, you are requested to check and consent to the “Privacy Policy” of such third-party platforms in order to accept how such third-party platforms handle your Information.

Once you leave the Platform, we are not liable for any use/ storage/ processing/ collection of your Information obtained by any third-party websites or payment facilitators or provided by you to these third parties or payment facilitators. Such entities and their respective websites/platforms may be governed by their own “Privacy Policy” and “Terms of Service”, which are beyond our control.

 

Cookies:

We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you log in faster, and aggregate to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.

 

Alerts:

We may alert you by email or phone (through SMS/ Phone Call/Whatsapp) or through one of our social media pages (Instagram, Facebook etc.) to inform you about new service offerings or other information which we feel might be useful for you.

 

Public Forums:

When you use certain features on our Platform like the discussion forums, and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal Information in your profile or when posting on our forums, this information may become publicly available.

 

Log information:

When you access our Platform, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol address, browser type, device type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

 

User communications:

When you send an email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services/products.

 

Changes to this Statement:

We may modify or revise the Policy from time to time and shall accordingly notify you of any changes to the Privacy Policy by posting the revised Privacy Policy on the Platform with an updated date of revision. We shall endeavour to review, revise, update, modify, amend or correct the Policy on a regular and routine basis, especially whenever a significant update is made to the technology employed by us. You must periodically review the Policy for the latest information on our privacy practices. In the event you continue to use the Platform and our Services after any update in the Policy, your use of the Platform shall be subject to such updated policy. Your continued usage of Services posts any amendment would deem to mean that you accept and understand the revised Policy.

 

Your Consent:

We believe that every user of our services, products or platforms must be in a position to provide informed consent prior to providing any information required for the use of the services, products or platform. By registering with our website, you are expressly consenting to our collection, processing, storing, disclosing and handling of your Information as set forth in this Policy now and as amended by us.

By visiting or accessing the website and voluntarily providing us with information, you are consenting to our use of the information in accordance with this Privacy Policy. If you do not agree with this Policy, you may refuse or withdraw your consent any time or alternatively choose to not provide us with any information.

For any concerns regarding privacy policy, you can reach out to us on care@al-taer.com